Raipur . The government's public welfare initiative, the Chief Minister's Helpline, is emerging as a powerful medium of trust for ordinary citizens. Complaints received through the helpline are being addressed promptly by the concerned departments, enabling citizens to access government services in a timely, transparent, and convenient manner. In Raigarh district, the Chief Minister's Helpline is also ensuring prompt resolution of public problems.

Vishwanathan Mohan Rao and Ilyas Lomaga filed a complaint with the Chief Minister's Helpline seeking resolution to a problem related to their driving licenses. Upon receiving the complaints, the District Transport Department took prompt action on all three cases, completing the necessary procedures, and successfully resolved all complaints within the stipulated timeframe. Upon receiving their problems, the three beneficiaries expressed their satisfaction, stating that the prompt action taken on their complaints through the Chief Minister's Helpline and the timely resolution brought them great relief. They stated that this system provides citizens with access to government services in a simple, easy, and transparent manner. The beneficiaries expressed their gratitude to the Chief Minister's Helpline, the District Administration, and the Transport Department.

Under the guidance of Collector Mayank Chaturvedi, the district administration is paying special attention to the quality and timely resolution of complaints received on the Chief Minister's Helpline. Regular monitoring of complaints ensures that each case is effectively resolved within the stipulated timeframe. The Chief Minister's Helpline is today becoming a strong bridge of trust between citizens and the government, embodying the concept of good governance, transparency, and accountable administration.