The applicant received the necessary information due to the prompt action of the Transport Department.

Complainant satisfied with the quick resolution

Raipur, Chief Minister Helpline 1076, operated under the leadership of Chief Minister Shri Vishnu Dev Sai, is becoming a reliable medium for quick, transparent, and effective resolution of common citizens' problems. Complaints received through the helpline are being resolved within the stipulated timeframe, ensuring timely access to essential services and information for citizens.

In the same sequence, the District Transport Office, Jashpur, promptly resolved a complaint received on the Chief Minister Helpline 1076 and provided necessary information to the applicant, which resulted in a satisfactory solution to the complaint.

The District Transport Officer stated that an application from Mr. H.L. Bhagat was received through the Chief Minister's Helpline. He requested the facility for online issuance of No Objection Certificates (NOCs) on the Vehicle Portal for the State of Jharkhand.

Upon receiving the complaint, the Transport Department immediately investigated the matter and contacted the applicant by telephone on June 25, 2026. He was informed that the facility for issuing NOCs online on the VAHAN portal is currently not available for the state of Jharkhand.

The department also informed the applicant that to obtain NOC, the NOC can be obtained through offline process by submitting the necessary documents including Form-28, Chassis Number Trace, Aadhar Card, Insurance Certificate, Pollution Certificate, Original Registration Certificate (RC) and NCRB Report to the concerned District Transport Office.

After receiving complete information, the applicant expressed satisfaction with the solution and did not raise any objections. The District Transport Officer said that the Chief Minister's Helpline 1076 is becoming a powerful medium for effective communication between the government and citizens. Prompt and quality resolution of complaints received through the helpline is being ensured, allowing ordinary citizens to receive timely access to essential information and services. In accordance with the government's intention, each complaint is being resolved with sensitivity and accountability.